FAQs

Frequently Asked Questions


Do you offer Enneagram coaching?


Do you offer counselling?

  • Not at this time. I’m currently in the beginning stages of training to become a professional counsellor and expect to be in training for a few years. Because I deeply value safe, ethical, and professional practice, I will not offer counselling services until I’m appropriately qualified and accredited.


 Can you recommend a counsellor?

  • Yes. If you’re looking for professional counselling support in the UK, I highly recommend searching the BACP Therapist Directory to find a qualified, registered therapist who meets your specific needs.


Do you offer spiritual direction?

  • I’m a trained Spiritual Director. However, while I focus my energy on my ongoing counselling training, I’m not currently accepting new spiritual direction directees.


What is spiritual direction?

  • Spiritual direction is a reflective conversation that helps you become more aware of God’s presence and activity in your life. It’s not counselling, coaching, or advice-giving, but rather a dedicated space for prayerful listening, contemplation, and discernment.


What qualifications do you have?

  • My formal training includes:
    • Spiritual Direction training through ‘Sustainable Faith’.
    • Professional Enneagram training through ‘Your Enneagram Coach’ and the ‘Chestnut Paes Enneagram Academy’.
    • Ongoing professional counsellor training.


Do you use AI for your website development, blog posts, and assessments?

  • Absolutely; technology plays a role, but the core of my work is deeply human. Whilst I use AI tools to help with website development, brainstorm topics, organise outlines, or refine sentence flow, everything on my website and the articles I write are conceived, thoroughly reviewed, and edited by me.
  • Crucially, every Enneagram assessment is personally reviewed by hand using my professional training, never by an automated algorithm or AI. Whilst I sometimes use AI as a secure sounding board or for a second opinion, grounding my prompts in my own professional training and notes, the final results and insights of each assessment are entirely my own and are thoroughly reviewed by me, Matthew Helyar-Stent.


What is the Enneagram?

  • The Enneagram is a dynamic personality framework that helps people map out their core motivations, unconscious patterns, strengths, blind spots, and unique pathways for personal and spiritual growth.


Can the Enneagram help me?

  • Many people find the Enneagram incredibly helpful for increasing self-awareness, improving relationships, understanding recurring life patterns, breaking through personal blocks, and supporting deep spiritual formation.


Which service is right for me?

  • If you’re unsure where to start or want to know if the type discovery assessment fits your current journey, feel free to get in touch. I’d be happy to help you think through your options and point you toward the most appropriate support.


How do I contact you?

  • Simply use the contact form on this website, and I’ll get back to you as soon as possible.


Are my conversations confidential?

  • Any information you share through enquiries will be treated respectfully, securely, and sensitively. However, please note that contact forms and initial discovery conversations are not counselling sessions and should not be considered a substitute for professional mental health support.


Do you work with people of all faiths and none?

  • Yes. While my own background and theological framework are Christian, individuals from any faith tradition, or no faith tradition at all, are warmly welcome. My aim is to offer a deeply respectful, safe, and supportive space for everyone.

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